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SOK BATTERY SHIPPING POLICY

SHIPPING POLICY

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Updated on August 22,2022.
We recently received few reports that batteries were lost after delivered.
Few reasons:
1. The shipping address incorrect.
2. The shipping address correct, but FedEx deliveryman threw to an incorrect address.
3. Lost on FedEx warehouse.
 
We  strong suggest you choose a FedEx store near you, shipping to your local FedEx store, after arriving, pick up there, this would be the best.
​Please make a call to FedEx store first, NOT all FedEx store accept the lithium battery.
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SHIPPING & DELIVERY POLICY

Last updated March 04, 2022

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Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

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WHAT ARE MY SHIPPING & DELIVERY OPTIONS?

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  • In-Store Pickup

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In-store pickup is available for All Purchase. Pickups are available Mon~Fri, 10am-5pm,PST. CONTACT US BEFORE YOU PICK UP.

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We offer various shipping options. In some cases a third-party supplier may be managing our inventory and will be responsible for shipping your products.

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  • Free Shipping

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We offer free FedEx Ground 3~10 days shipping on all orders.

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Once Your order is picked up by forwarder, we will send an email with your tracking information.

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DO YOU DELIVER INTERNATIONALLY?

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We do not offer international shipping.

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WHAT HAPPENS IF MY ORDER IS DELAYED?

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If delivery is delayed for any reason we will let vou know as soon as possible and will advise you of a revised estimated date for delivery.

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QUESTIONS ABOUT RETURNS?

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If vou have questions about returns, please review our Return Policy: httos://www.us.sokbattery.com/return

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HOW CAN YOU CONTACT US ABOUT THIS POLICY?

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If you have any further questions or comments, you may contact us by:

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